Monday, December 10, 2007
I recently purchased a sony Vaio VGN-SZ430N. Aside from the typical problems of getting windows vista off of there, I encountered another problem. The touchpad (mouse) occasionally works in reverse. Yes up is down, left is right. I searched this problem online and found many people with the same issue on different Vaio's. Not just this model. SO I went to Best Buy to bring it back seeing as I only had it 2 mos and also purchased the $400 anything happens warranty. That is bull by the way. I was told when I purchased it that if I do anything to this laptop bring it back and I will get a new one. Yeah if I send it back more than 3 times for the same problem at 3 weeks a pop. WHAT GOOD IS THAT? So my $400 was a prepay for shipping? There is no fix I told them, but the Clingon at Geek squad just did not get it. I guess I wasted my money. SO I called Sony. Answer... We acknowledge the problem but have no fix. We hope to have a solution soon this was 12/10/2007 for those of you with the same problem. The tech said give it a month or so. What a bill of goods I was sold. "This is the best laptop" "dude you crack the screen, drop it whatever, bring it in, we'll replace it" . Bull Crap. Best Buy and Sony you both lose my vote!!